Who to Call
- Departments: City Clerk, Community Development, Fire, Police, Public Works
- Divisions: All Services
ADMINISTRATION at (515) 223-6220 with questions or concerns about...
- Cigarette and liquor licenses
- City financial information
- City ordinances
- Council meeting information
- Human resource information
- Licensing a dog or cat
- Noise permits
- Paying parking tickets
- Solicitor permits
WASTE MANAGEMENT at (515) 265-5267 with questions or concerns about...
- Appliance and white goods pickup
- Missed garbage
- Solid waste for new construction
Metro Waste Authority at (515) 244-7336 with questions or concerns about...
- Missed pickup of recycling or yard waste
- Recycling or yard waste questions
CODE ENFORCEMENT at (515) 223-6220 with questions or concerns about.....
- Abandoned/inoperable motor vehicles on private property
- Dead or diseased trees
- Dumpster out of an enclosure
- Illegal signs
- Nuisance or junk/debris/garbage
- Sidewalks in disrepair
- Snow not cleared from sidewalks or parking areas
- Tree trimming or tree removal on private property
- Vehicles parked on the grass
- Weeds/tall grass
COMMUNITY DEVELOPMENT at (515) 223-6221 with questions or concerns about...
- Building inspections
- Building without a permit
- Drainage problems on private property caused by a public facility or construction project
- Illegal use of property or business
- Unauthorized construction
- Unsafe building or structure
- Unsafe construction activities
- Zoning regulations
FIRE at (515) 223-1595 with questions or concerns about...
- Ambulance services
- Commercial/residential fire alarms
- Fire rescue services
- Fire inspections
- Open burning regulations
POLICE at (515) 278-1312 with questions or concerns about...
- Abandoned or inoperable vehicles on a public right-of-way
- Accident reports
- Animal control
- Disturbing the peace, noise issues
- Motor vehicle violations
- Parking tickets
PUBLIC WORKS at (515) 223-6221 with questions or concerns about...
- Drainage problems on public property
- Fire hydrant maintenance or repair
- Mosquito spraying
- Snow removal on streets
UTILITY BILLING CUSTOMER SERVICE at (515) 867-5199 with questions or concerns about...
- Utility services
- Water service sign up/disconnect