When does the Clive Aquatic Center open for the season?
Clive Aquatic Center opens Memorial Day weekend and generally closes mid-August. All hours are staff and weather dependent.
What are the Clive Aquatic Center Admission Prices?
Can I bring food and drink into the aquatic center?
Outside food and drink are not allowed into the facility. Water in clear plastic containers are permitted. Exceptions may be made by the aquatic manager on duty if needs are due to a medical reason. If that is the case, the item(s) will be stored at admissions until needed.
Where can I register for programs?
Program registration can be done online or at the Clive Parks and Recreation offices. The Aquatic Center cannot take program registrations.
What forms of payment can be taken at the aquatic center?
Clive Aquatic Center accepts cash, credit cards, and checks. Clive accepts VISA, DISCOVER, and MASTERCARD credit cards only.
PLEASE NOTE: Should your check be returned for insufficient funds, you expressly authorize your account to be electronically debited or bank draft for the amount of the check plus any applicable fees as permitted by state law. The use of a check is your acknowledgement and acceptance of this policy and its terms and conditions.
All checks should include:
- Full Name
- Current Street Address
- Current Phone number
Identification maybe requested when using a check to verify appropriate use. Sorry, Clive does not give cash back when using a check.
How do I stay up to date with the Clive Aquatic Center including programs, closures, etc...?
All up to date information on the aquatic center can be found on both this City of Clive website and on our Clive Aquatic Swimming Center Facebook page. Information can also be found on our aquatic center hotline at 515-440-0599 during the months of April - August.
How can I keep myself, my family, and others safe in and around the water?
Aquatic Incidents can happen any time no matter how much protective supervision is added to any aquatic venue. To ensure aquatic centers have world-class safety standards, everyone plays a part. Here are ways to keep you and your family safe in and around the water:
- Stay up-to-date with aquatic safety data and connect with your local aquatic personnel to learn trends and ways to avoid an aquatic incident.
- Break the thought, "It will never happen to me, us, my family, etc.." Always be vigilant in and outside of the water. Even the most trained and most water skilled have fallen victim of aquatic incidents and deaths.
- Always swim with a buddy regardless of age. Young children must have in-water supervision regardless of skill.
- Get involved in aquatic programs including swim lessons, aquatic seminars, and open swim. More exposure to aquatic elements, the higher the chance of keeping you and your loved ones safe.
- Limit, or discard, phone use around any water, especially if supervising others. aquatic drownings happen quickly and most often are silent and without notice.
Do you have lockers available at the facility?
Yes we do! We have small and big wall lockers available for use. There will be a $0.25 fee for the small lockers and $0.50 fee for the larger lockers for each use.
Is the pool heated?
Yes. Each pool has its own dedicated heater providing water temperatures between 82-85 degrees.
How old does my child have to be to come alone?
To ensure aquatic safety and prevent aquatic incidents, children 9 years and younger must be supervised at all times within the aquatic center by a person age 16 or older.
What if I lost something at the aquatic center?
Aquatic staff clean the facility nightly. Any items left over will be placed in lost and found. Any lost and found items are cleaned out at the end of the month.
If you feel like you've lost something at the aquatic center, please call or stop by during our main hours of operation to see if the item you're looking for is at our facility.
Clive Aquatic Center will make efforts to help return items to their owners; however ultimately the Clive Aquatic Center is not responsible for any lost or stolen items.
Why would the facility shut down operation unexpectedly?
The City of Clive makes every effort to ensure the pool stays open as long as it can. There are times the pool may close down unexpectedly due to unforeseen circumstances. These include:
Lighting/Thunder in the area - When lighnting has been seen or when thunder has been heard, the lifeguards will evacuate all patrons from the water and pool deck to designated locations. Per Iowa Swimming Code, the pool must be cleared for at least 30 minutes. The 30 minute period renews itself for each occurrence of lightning or thunder. The aquatic center is equipped with lightning detectors and weather channels where aquatic management regularly monitors during days of questionable weather. If weather projections do not look favorable, the City of Clive may shut down the aquatic center for the remainder of the day.
Water Clarity Issues - Even though the City of Clive makes every effort to avoid water clarity issues, there is still a chance water clarity can be an issue. If lifeguard staff cannot see the bottom of the pool clearly, the pool will be closed until the issue is resolved regardless of what section of the pool has clarity issues per Iowa Swimming Code.
Ways to help us avoid this issue - Shower thoroughly before entering the pool to remove unwanted particles such as hair spray, skin lotions (except for sunscreen), makeup, and dead skin cells.
Chemical Imbalance - The City of Clive takes pride in keeping our pools balanced; however there are times that situations can happen out of our control. If imbalance was to occur, and happens to fall outside our mandated parameters, we would be forced to shut down until water chemistry is balanced and back within operating parameters.
Mechanical Failures - Consider the mechanical operations of a pool is like your car engine except the engine is running 24/7 during the season. The City of Clive staff go through extensive mechanical checks before the season, during season daily, and after the season to ensure we avoid any breakdowns. If a breakdown was to occur, the pool will be closed as mandated by Iowa Public of Health Swimming Codes until the issue has been resolved and water chemistry is within operating parameters.
Fecal Contamination - Following the guidelines and recommendations by the Center of Disease Control, Clive takes every effort to avoid Recreation Water Illness or RWI for short. Depending on the severity of the fecal deposit, the pool may be closed for at least 30 minutes, up to the remainder of the day to ensure all fecal particles are removed from the water and water is completely disinfected. The same guidelines are followed for any vomit that is introduced in the water.
How can RWI's be avoided?
- Always shower thoroughly before entering the pool to remove all unwanted particles.
- NEVER use the pool as a bathroom - Clive has pool breaks every hour to check pools and have people use the restrooms
- NEVER get into a pool when you are sick or have been sick within 24 hours of feeling "under the weather." DO NOT use the pool for at least 24 hours if you have been having loose bowel movements.
- Always use swim diapers for those who are not yet toilet trained.
The decision to re-open the facility will be made based on a number of factors including time of day, the severity of what caused the closure, weather forecast, staffing, patrons at the facility and patron projections, etc...
If I pay for a daily admission rate, may I leave and come back?
Yes. Simply stop at the admission counter and let them know that you plan to return. They will stamp your hand and will allow you to re-enter later that same day provided that we have not hit our maximum capacity.
Why can't my child wear "inflatable water wings" or bring in their pool noodle?
Inflatable water wings and pool noodles provide a false sense of security. Both these items have a high risk of putting swimmers in aquatic distress. The same goes for baby-seat floaters and suits with built in flotation devices. Puddle Jumpers at this time are acceptable. All floatation devices including life vests must be U.S. Coast Guard approved which is listed on the flotation device.
Does the facility have U.S. Coast Guard approved lifejackets for patrons to use?
Yes. We have various sizing from preschool to adult sized life jackets in a very limited supply.