The health and safety of everyone in the community—especially those at high risk of developing dangerous complications from the COVID-19 coronavirus—is the City of Clive’s top priority. City elected officials and staff are actively monitoring developments and diligently following recommendations from public health officials.
Iowa Governor Kim Reynolds has issued a State of Public Health Disaster Emergency which currently includes specific provisions for Polk and Dallas County. To follow all of the steps the State of Iowa is taking in response to the emergency visit https://coronavirus.iowa.gov/
The Iowa Department of Public Health has launched an online assessment and testing scheduling tool at www.testiowa.com.
Human services information is also available through the 211 phone service. Dial 211 from any phone to get curated information and referrals to services, or access the information here: http://www.211iowa.org/
We will post updates to this page about any changes to City events or services that are necessary to mitigate the effects of the coronavirus pandemic.
Measures We're Taking...
Supplying staff with personal protective equipment and requiring face coverings in City facilities and vehicles
Adapting or suspending City services so they conform with social distancing best practices
Increasing the frequency of cleaning and disinfecting in City facilities
Increasing access to hand sanitizer
Suspending staff participation in large convenings and following social distancing best practices
Requiring staff that feel ill to stay home
Installing informative safety signage throughout City facilities
Conducting business by phone or online including public meetings
Having some staff work remotely and stagger work hours to decrease the number of people coming together in one place
We're asking the entire community to...
Wash hands thoroughly with soap and water
Practice social distancing. Avoid shaking hands, touching your face with unwashed hands, and close contact with others
Cover coughs and sneezes
Stay home if you are sick, feel unwell, or have any cold or flu symptoms
Wear a face-covering
Check on your neighbors and loved ones while following social distancing best practices
Make a plan for how you will respond should you or someone in your household have COVID-19 symptoms or if you're exposed to someone who has tested positive for the virus
Get tested if you believe you've been exposed to the virus
Clive Community information and resources
Public Meetings
Clive public meetings--including City Council meetings--are being conducted by phone and video conference. Members of the public are welcome to participate. Information about accessing meetings and submitting materials will be posted on cityofclive.com.
Clive Public Library
The Clive Public Library is closed to the public starting Monday, November 9. Visit our FAQ page here.
Services are available online and by phone. Curbside material drop off and pick up are also available. Follow this helpful guide for how to place a pickup and get your materials at Clive Public Library
Clive Parks & Recreation
Clive parks, fields, courts, and trails--including the Clive Greenbelt Trail--are open. Playground equipment is open but bathrooms and water fountains have been closed for the season to prevent pipes freezing. Visitors are strongly encouraged to practice social distancing and sanitize hands and belongings after visiting parks and trails.
The Clive Aquatic Center is closed for the winter.
Clive Public Works
The Clive Public Works building is closed to the public. Please do as much work as possible with the Public Works team by phone or online. Some services that can only be done in person may be delayed until the risk to public health has decreased.
Community Development/Housing Services
The Clive Community Development lobby at Clive City Hall is closed to the public. Please do as much work as possible with the Community Development team by phone and online. Some services that can only be done in person may be delayed until the risk to public health has decreased.
Utilities and Administrative Services
Clive City Hall is closed to the public.
Please conduct business by phone or online whenever possible including utility payments, pet licenses, and any garbage or recycling related issues. Some services that can only be done in person may be delayed until the risk to public health has declined.
The Dymond Public Safety Building is closed to the public. Fingerprinting services are available by appointment.
Clive first responders are using special protocols when responding to medical emergencies which may include gathering additional information before entering a location and wearing protective equipment. Do not hesitate to call 911 in case of an emergency.
Clive Fire and EMS Department
The Dymond Public Safety Building lobby is closed to the public.
Clive first responders are using special protocols when responding to medical emergencies which may include gathering additional information before entering a location and wearing protective equipment. Do not hesitate to call 911 in case of an emergency.
911 Emergency Dispatch
911 emergency dispatch services are operating as normal.
Dispatchers are using special protocols when responding to medical emergencies. You may be asked for additional information when you call 911 so first responders are better prepared before they arrive at your location.
Drinking Water
Clive's drinking water is safe, reliable, and abundant.
Clive's sanitary sewer and wastewater treatment infrastructure are operating as normal.
During the public health emergency, many people are disinfecting surfaces more thoroughly and frequently. Do not flush paper napkins, paper towels, or wipes (even those that say "flushable") down toilets. These items do not break down like toilet paper and can stress the sanitary sewer and waste treatment system.
Community Services and Meals
For up to date information on community services including congregant meal sites, meal programs, food pantries, and senior centers please visit the Polk County Health Department's coronavirus information page here: https://www.polkcountyiowa.gov/health
Clive Community Services is in need of donations and volunteers. Information is available at clivecommunityservices.com
Schools
Students in Clive attend many private and public schools. For information on how each school district is responding to the coronavirus pandemic, please visit their website.
The Greater Des Moines Partnership has compiled resources to help residents support local businesses during the public health emergency: https://www.dsmpartnership.com/covid-19
Join the #ClivePride Facebook group to support Clive businesses that are open and ready to safely serve customers.
Financial Support for Businesses
The U.S. Small Business Administration has issued a disaster declaration for the state of Iowa. The declaration allows pandemic-impacted businesses to apply for low-interest support loans. The Iowa Department of Economic Development has additional information about these loans and other business support programs here: https://www.iowaeconomicdevelopment.com/businessrecovery
MidAmerican Energy provides electricity and natural gas services in Clive. All operations are running normally at this time. For more information about how MidAmerican is operating during the coronavirus epidemic, visit this page: https://www.midamericanenergy.com/coronavirus
Public Transportation
Des Moines Area Regional Transit (DART) has adapted service times and routes to protect public health. Information is available at https://www.ridedart.com/
Employment Resources
The Greater Des Moines Partnership has launched a site to assist businesses in need of immediate temporary workers and employees who have been affected by circumstances related to the pandemic. Visit the DSM Employment Ready site here: https://www.dsmpartnership.com/covid-19/employment-resources
If you have lost your job due to circumstances related to the pandemic, you may be eligible for unemployment benefits. Visit the Iowa State Workforce Development site for more information: https://www.iowaworkforcedevelopment.gov/
Garbage and Recycling
Garbage and recycling pick up continue as regularly scheduled. Large item collection service has also resumed.
The FBI is warning residents and businesses about an increase in scams, fraud, and cyber attacks related to COVID-19. For information about reporting and avoiding crimes, visit the FBI's coronavirus page: https://www.fbi.gov/coronavirus
Housing Security and Legal Resources
Resources for renters facing eviction or other housing insecurity are available at www.polkcares.org.
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