Public Meetings
Effective March 18, all Clive public meetings including City Council meetings are postponed or will be conducted by telephone or video-conference. Members of the public will be able to access telephonic and online meetings. Information about accessing meetings and submitting materials will be posted on cityofclive.com.
Clive Public Library
The Clive Public Library will be closed to all in-person visits through at least April 30. All phone and online resources will continue to be available to patrons. All due dates and fines for physical materials will not be enforced through at least April 30.
All library events through at least April 30 are canceled or postponed. Staff is investigating which of these activities can be moved online. To follow which events have been moved online or have been postponed, please visit the library's site at https://www.cityofclive.com/library/
Have questions about services during our closure? Visit our FAQ page here.
Clive Parks & Recreation
Clive parks and trails--including the Clive Greenbelt Trail--are currently open. However, all playground equipment is closed until further notice. Athletic fields and courts are currently open but visitors are strongly encouraged to practice social distancing and wash hands after using the courts and fields. Team sports, pickup games, and contact play are prohibited. All park restrooms and drinking fountains are closed.
All Clive recreation events through at least April 30 are canceled or postponed. Staff is investigating which of these activities can be moved online. To follow event changes, please visit the Clive Parks and Recreation website: https://www.cityofclive.com/parkandrecreation/
Clive Public Works
The Clive Public Works building is closed to the public through at least April 30. The department will continue to operate. Please do as much work as possible with the Public Works team by phone or online. Some services that can only be done in person may be delayed until the risk to public health has declined.
Community Development/Housing Services
Through at least April 30, the Clive Community Development lobby is closed to the public. The department will continue to operate. Please do as much work as possible with the Community Development team by phone or online. Some services that can only be done in person may be delayed until the risk to public health has declined.
Utilities and Administrative Services
From March 18 through at least April 12, Clive City Hall is closed to the public. The Administrative Services department will continue to operate. Please conduct business by phone or online whenever possible including utility payments, pet licenses, and any garbage or recycling-related issues. Some services that can only be done in person may be delayed until the risk to public health has declined.
Water utility shutoffs due to delinquent payments are suspended through April 12.
Additional information about Clive utilities is available at https://www.cityofclive.com/connect/city_manger_s_office/administrative_services/utility_service___billing.php
Additional information about garbage and recycling service is available at https://www.cityofclive.com/connect/city_manger_s_office/administrative_services/garbage___recycling.php
Clive Police Department
Through at least April 30, the Dymond Public Safety Building is closed to the public. The Clive Police Department will continue to operate.
Clive first responders are using special protocols when responding to medical emergencies which may include gathering additional information before entering a location and wearing protective equipment. Do not hesitate to call 911 in case of an emergency.
Clive Fire and EMS Department
Through at least April 30, the Dymond Public Safety Building is closed to the public. The Clive Fire Department will continue to operate.
Clive first responders are using special protocols when responding to medical emergencies which may include gathering additional information before entering a location and wearing protective equipment. Do not hesitate to call 911 in case of an emergency.
911 Emergency Dispatch
911 emergency dispatch services are operating as normal.
Dispatchers are using special protocols when responding to medical emergencies. You may be asked for additional information when you call 911 so first responders are better prepared before they arrive at your location.
Drinking Water
Clive's drinking water is safe, reliable, and abundant.
The City purchases its water from Des Moines Water Works, which has established procedures to ensure the drinking water supply is safe during the coronavirus pandemic. More information is available at http://www.dmww.com/about-us/announcements/coronavirus-and-drinking-water.aspx
Water utility shutoffs due to delinquent payments are suspended through at least April 30.
Sanitary Sewer and Waste Treatment
Clive's sanitary sewer and wastewater treatment infrastructure are operating as normal.
During the public health emergency, many people are disinfecting surfaces more thoroughly and frequently. Do not flush paper napkins, paper towels, or wipes (even those that say "flushable") down toilets. These items do not break down like toilet paper and can stress the sanitary sewer and waste treatment system.
Community Services and Meals
For up to date information on community services including congregant meal sites, meal programs, food pantries, and senior centers please visit the Polk County Health Department's coronavirus information page here: https://www.polkcountyiowa.gov/health
Clive Community Services has shared the following information about supporting the organization during the coronavirus pandemic
- Food Pantry: Mondays: 4-7 p.m.; Fridays: 9 a.m. to noon. Location: 2190 NW 82nd Street, Suite A, Clive.
- Clothes Closet: The Clothes Closet is closed to clients and donors. Please hold your donation until a later date.
- Amazon Wish List: Items for donation include nutritious food, personal care items, soap, toothpaste, laundry detergent, dish soap, wipes, paper towels, tissues. Drop off items at office: Mondays: 9:30 a.m. to 7 p.m.; Wednesdays: 9:30 a.m. to 2:30 p.m.; and Fridays: 9 a.m. to noon. Please call ahead to ensure someone is in the office: 515-257-8550. You can also email director@clivecommunityservices.com to arrange drop off or pick up.
- Pantry and Clothing Volunteer Sign-Up
The Waukee Community Schools Nutrition Services Department is providing free grab-and-go meals. Information on meal pick up locations and times is available here: https://waukeeschools.org/coronavirus/free-grab-and-go-meals/
West Des Moines Community Schools (WDMCS) is providing free “grab-and-go” meals and home delivery. Information on meal pick up locations and times is available here: https://www.wdmcs.org/coronavirus-information/nutrition-resources-for-students/
Schools
Supporting Your Local Businesses
The coronavirus outbreak has required many Clive restaurants and other businesses to close their stores to the public. However, many businesses are still able to provide services safely by delivery and curbside pickup. The Clive Chamber of Commerce is compiling a list of Clive businesses safely offering services: https://clivechamber.org/community/keeping-you-informed/
The Greater Des Moines Partnership has also compiled resources to help residents support local businesses during the public health emergency: https://www.dsmpartnership.com/covid-19
Join the #ClivePride Facebook group to support Clive businesses that are open and ready to safely serve customers.
Financial Support for Businesses
The U.S. Small Business Administration has issued a disaster declaration for the state of Iowa. The declaration allows pandemic-impacted businesses to apply for low-interest support loans. The Iowa Department of Economic Development has additional information about these loans and other business support programs here: https://www.iowaeconomicdevelopment.com/businessrecovery
The state of Iowa has launched the Iowa Small Business Relief Fund. More details available here: https://www.iowaeconomicdevelopment.com/our-agency-detail-resources/6710
The Clive Chamber of Commerce and Greater Des Moines Partnership are working hard to support businesses throughout the Des Moines Metro.
Access the Clive Chamber's resources here: https://clivechamber.org/community/keeping-you-informed/
Access the Greater Des Moines Partnership's resources here:
https://www.dsmpartnership.com/covid-19
Electricity and Natural Gas
MidAmerican Energy provides electricity and natural gas services in Clive. All operations are running normally at this time. For more information about how MidAmerican is operating during the coronavirus epidemic, visit this page: https://www.midamericanenergy.com/coronavirus
Public Trasnportation
Des Moines Area Regional Transit (DART) is asking the public to ride only when necessary for essential trips. Also, some routes have been temporarily changed. Additional information is available here: https://www.ridedart.com/
Employment Resources
The Greater Des Moines Partnership has launched a site to assist businesses in need of immediate temporary workers and employees who have been affected by circumstances related to the pandemic. Visit the DSM Employment Ready site here: https://www.dsmpartnership.com/covid-19/employment-resources
If you have lost your job due to circumstances related to the pandemic, you may be eligible for unemployment benefits. Visit the Iowa State Workforce Development site for more information: https://www.iowaworkforcedevelopment.gov/
Garbage and Recycling
Garbage and recycling pick up continues as regularly scheduled. However, the large item pick-up program has been suspended until further notice. The annual Mayor's Spring Clean-up has also been postponed.
Guidance for Apartment Landlords and Tenants
The Polk County Health Department has prepared guidance for tenants and landlords on keeping apartment buildings safe during the pandemic: https://www.polkcountyiowa.gov/health/programs/covid-19/apartment-landlords-and-tenants-covid-19-guidance/
Volunteering and Donating
For information on organizations that need volunteer support and donations visit the Central Iowa United Way site: https://www.unitedwaydm.org/
Clive Community Services also needs volunteers and donations at this time. Visit https://clivecommunityservices.com/how-to-help/
Avoiding Scams
The FBI is warning residents and businesses about an increase in scams, fraud, and cyber attacks related to COVID-19. For information about reporting and avoiding crimes, visit the FBI's coronavirus page: https://www.fbi.gov/coronavirus
Financial, Housing, and Legal Resources
Resources in Multiple Languages
The City of Clive website can be translated into multiple languages using the language widget on the right of this screen.
Resources in multiple languages are also available here: https://www.polkcountyiowa.gov/health/programs/covid-19/communication-resources-in-different-languages/
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