The Clive City Hall lobby, Clive Library lobby, and Dymond Public Safety Center are now open to the public. The Clive Public Works facility is open to the public by appointment only. The following public health protocols are in place to keep visitors and staff healthy:
City of Clive Facility COVID-19 Protocols
The City is utilizing the CDC’s data tracker for Polk County to determine what level of mask requirements in City facilities we will have for staff and the public. The map can be found here: https://covid.cdc.gov/covid-data-tracker/#county-view.
If Polk County is Red (High Transmission) according to the CDC, masks are required for all staff and public indoors whether vaccinated or unvaccinated.
If Polk County is Orange (Substantial Transmission) according to the CDC, masks are required for unvaccinated staff and public indoors.
If Polk County is not Red or Orange according to the CDC, masks are optional for all staff and public.
Safe and effective COVID-19 vaccines are now widely available for individuals age 16 and up. These remarkable vaccines are essential to ending the pandemic, protecting our vulnerable loved ones, rebuilding our economy, and restoring community life. You can get accurate vaccine facts by visiting these sites:
Human services information and vaccine scheduling support are available through the 211 phone service. Dial 211 from any phone to get curated information and referrals to services, or access the information here: http://www.211iowa.org/
Clive public meetings--including City Council meetings--are being conducted in person, by phone, and video conference. Public health procedures--including face mask requirements--are in place to keep visitors and staff healthy. Members of the public are welcome to participate. Information about accessing meetings and submitting materials will be posted on cityofclive.com.
Clive Public Library
The Clive Public Library is open to the public. Public health procedures--including face mask requirements--are in place to keep visitors and staff healthy. Visit our FAQ page here.
Services are also available online and by phone. Curbside material drop-off and pick-up are also available. Follow this helpful guide for how to place a pickup and get your materials at Clive Public Library
Clive Parks & Recreation
Clive parks, fields, courts, and trails--including the Clive Greenbelt Trail--are open. Visitors are strongly encouraged to practice social distancing and sanitize hands and belongings after visiting parks and trails.
The Clive Public Works building is open to the public by appointment only. Please do as much work as possible with the Public Works team by phone or online. Some services that can only be done in person may be delayed until the risk to public health has decreased.
Community Development/Housing Services
The Clive Community Development lobby at Clive City Hall is open to the public. Public health procedures--including face mask requirements--are in place to keep visitors and staff healthy. Please continue to do as much work as possible with the Community Development team by phone and online.
Utilities and Administrative Services
Clive City Hall is open to the public. Public health procedures--including face mask requirements--are in place to keep visitors and staff healthy. Please conduct business by phone or online whenever possible, including utility payments.
The Dymond Public Safety Building is open to the public. Public health procedures--including face mask requirements--are in place to keep visitors and staff healthy. Fingerprinting services are available by appointment.
Clive first responders are using special protocols when responding to medical emergencies which may include gathering additional information before entering a location and wearing protective equipment. Do not hesitate to call 911 in case of an emergency.
Clive Fire and EMS Department
The Dymond Public Safety Building lobby is open to the public. Public health procedures--including face mask requirements--are in place to keep visitors and staff healthy.
Clive first responders are using special protocols when responding to medical emergencies which may include gathering additional information before entering a location and wearing protective equipment. Do not hesitate to call 911 in case of an emergency.
911 Emergency Dispatch
911 emergency dispatch services are operating as normal.
Dispatchers are using special protocols when responding to medical emergencies. You may be asked for additional information when you call 911 so first responders are better prepared before they arrive at your location.
Drinking Water
Clive's drinking water is safe, reliable, and abundant.
Clive's sanitary sewer and wastewater treatment infrastructure are operating as normal.
During the public health emergency, many people are disinfecting surfaces more thoroughly and frequently. Do not flush paper napkins, paper towels, or wipes (even those that say "flushable") down toilets. These items do not break down like toilet paper and can stress the sanitary sewer and waste treatment system.
Community Services and Meals
For up to date information on community services including congregant meal sites, meal programs, food pantries, and senior centers please visit the Polk County Health Department's coronavirus information page here: https://www.polkcountyiowa.gov/health
Clive Community Services is in need of donations and volunteers. Information is available at clivecommunityservices.com
Schools
Students in Clive attend many private and public schools. For information on how each school district is responding to the coronavirus pandemic, please visit their website.
The Greater Des Moines Partnership has compiled resources to help residents support local businesses during the public health emergency: https://www.dsmpartnership.com/covid-19
Join the #ClivePride Facebook group to support Clive businesses that are open and ready to safely serve customers.
Financial Support for Businesses
The U.S. Small Business Administration has issued a disaster declaration for the state of Iowa. The declaration allows pandemic-impacted businesses to apply for low-interest support loans. The Iowa Department of Economic Development has additional information about these loans and other business support programs here: https://www.iowaeconomicdevelopment.com/businessrecovery
MidAmerican Energy provides electricity and natural gas services in Clive. All operations are running normally at this time. For more information about how MidAmerican is operating during the coronavirus epidemic, visit this page: https://www.midamericanenergy.com/coronavirus
Public Transportation
Des Moines Area Regional Transit (DART) has adapted service times and routes to protect public health. Information is available at https://www.ridedart.com/
Employment Resources
The Greater Des Moines Partnership has launched a site to assist businesses in need of immediate temporary workers and employees who have been affected by circumstances related to the pandemic. Visit the DSM Employment Ready site here: https://www.dsmpartnership.com/covid-19/employment-resources
If you have lost your job due to circumstances related to the pandemic, you may be eligible for unemployment benefits. Visit the Iowa State Workforce Development site for more information: https://www.iowaworkforcedevelopment.gov/
Garbage and Recycling
For information about garbage, recycling, and yard waste services please contact Metro Waste Authority at 515.244.0021.
Volunteering and Donating
For information on organizations that need volunteer support and donations visit the Central Iowa United Way site: https://www.unitedwaydm.org/
The FBI is warning residents and businesses about an increase in scams, fraud, and cyber attacks related to COVID-19. For information about reporting and avoiding crimes, visit the FBI's coronavirus page: https://www.fbi.gov/coronavirus
Housing Security and Legal Resources
Resources for renters facing eviction or other housing insecurity are available at www.polkcares.org.
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