The health and safety of everyone in the community—especially those at high risk of developing dangerous complications from the COVID-19 coronavirus—is the City of Clive’s top priority. City elected officials and staff are actively monitoring developments and diligently following recommendations from public health officials.
Iowa Governor Kim Reynolds has issued a State of Public Health Disaster Emergency. To follow all of the steps the State of Iowa is taking in response to the emergency visit https://coronavirus.iowa.gov/
The Iowa Department of Public Health has launched an online assessment and testing scheduling tool at www.testiowa.com. All residents of Iowa are asked to take the online assessment.
Human services information is also available through the 211 phone service. Dial 211 from any phone to get curated information and referrals to services, or access the information here: http://www.211iowa.org/
We will post updates to this page about any changes to City events or services that are necessary to mitigate the effects of the coronavirus pandemic.
Measures We're Taking...
Requiring masks for all visitors to City Hall, Dymond Public Safety Building, Public Works building, and the Clive Public Library.
Supplying staff with personal protective equipment
Adapting or suspending City services so they conform with social distancing best practices
Increasing the frequency of cleaning and disinfecting in City facilities
Increasing access to hand sanitizer
Suspending staff participation in large convenings and following social distancing best practices
Requiring staff that feel ill to stay home
Installing informative safety signage throughout City facilities
Conducting business by phone or online including public meetings
Having staff work remotely and stagger work hours to decrease the number of people coming together in one place
We're asking the entire community to...
Wash hands thoroughly with soap and water for at least 20 seconds
Practice social distancing. Avoid shaking hands, touching your face with unwashed hands, and close contact with others
Cover coughs and sneezes
Stay home if you are sick, feel unwell, or have any cold or flu symptoms
Only leave your home for essential errands and outdoor activities that are consistent with social distancing best practices
Check on your neighbors and loved ones while observing social distancing directives
Make a plan for how you will respond should you or someone in your household have COVID-19 symptoms
Wear a face-covering in public settings where it is difficult to follow social distancing practices like grocery stores and pharmacies
Clive Community information and resources
Public Meetings
Clive public meetings--including City Council meetings--are being conducted by telephone or video-conference through at least June 25. Members of the public are welcome to participate. Information about accessing meetings and submitting materials will be posted on cityofclive.com.
Clive Public Library
The Clive Public Library is now open to the public with extra health and safety measures in place.
Visitors are required to wear a face-covering to enter and receive services. Staff members working with the public are also required to wear face coverings. Disposable masks are available for visitors who do not have their own.
The City has taken multiple additional steps to protect staff and visitors including:
Plexi-glass safety barriers installed at all lobby work stations
Enhanced facility cleaning procedures
Restrooms closed to the public
All drinking fountains closed
Increased access to hand sanitizer and surface cleaning wipes
Posted information throughout facilities about staying healthy and safe
In addition to these measures, the following steps are also being taken in the Library:
Only ten patrons are allowed in the facility at a time.
Patrons can only be in the facility for 30 minutes a day
Computers are available by appointment only
Patrons can only use computers for up to 30 minutes a day
No toys available in the children’s area
All chairs, seating areas, study rooms, and meeting rooms are closed
Materials are quarantined for 3 days before being checked back in
Curbside material pick up and returns will continue for those more comfortable staying out of the facility
The Library’s hours have also changed to protect vulnerable populations and give staff time to clean the facility and materials.
Hours open to the public as of June 29, 2020 Monday - Tuesday 12 p.m. - 7:30 p.m. Wednesday - Thursday 9 a.m. - 5 p.m. 9 a.m. - 10 a.m. reserved for vulnerable and 55+ Friday 9 a.m. - 1 p.m. Saturday 1 p.m. - 5 p.m.
We encourage residents and businesses to continue doing as much work with the City as possible by phone and online. T
INTRODUCING CURBSIDE - follow this helpful guide for how to place a pickup and get your materials at Clive Public Library
Have questions about services during our closure? Visit our FAQ page here.
Clive Parks & Recreation
Clive parks, fields, courts, and trails--including the Clive Greenbelt Trail--are open. Playground equipment, park bathrooms, and drinking fountains are also open. Visitors are strongly encouraged to practice social distancing and sanitize hands and belongings after visiting parks and trails.
The City started some recreational leagues and team sports on June 15, 2020 with additional safety precautions as required by Iowa Governor Kim Reynold’s emergency proclamation dated May 26, 2020.
The Clive Aquatic Center 2020 summer season is canceled.
If public health conditions and directives from state leaders change by early summer, the City may offer limited swimming lessons in July. An announcement regarding swimming lessons will be made by mid-June. All previously purchased swimming passes will be refunded starting on Tuesday, May 19.
Clive Public Works
The Clive Public Works building is currently closed to the public. The department will continue to operate and do meetings virtually and by appointment. Please do as much work as possible with the Public Works team by phone or online. Some services that can only be done in person may be delayed until the risk to public health has declined.
Community Development/Housing Services
The Clive Community Development lobby is closed to the public, but the main City Hall lobby is open during normal business hours. Visitors are required to wear a face-covering. Please do as much work as possible with the Community Development team by phone or online. Some services that can only be done in person may be delayed until the risk to public health has declined.
Utilities and Administrative Services
The Clive City Hall lobby is open to the public, but restrooms are closed and the public is strongly encouraged to continue doing business by phone, online, and by appointment. Face-coverings are required to receive services.
Please conduct business by phone or online whenever possible including utility payments, pet licenses, and any garbage or recycling-related issues. Some services that can only be done in person may be delayed until the risk to public health has declined.
The Dymond Public Safety Building lobby is open to the public, but restrooms are closed and the public is strongly encouraged to continue doing business by phone, online, and by appointment. Face-coverings are required to receive services.
Clive first responders are using special protocols when responding to medical emergencies which may include gathering additional information before entering a location and wearing protective equipment. Do not hesitate to call 911 in case of an emergency.
Clive Fire and EMS Department
The Dymond Public Safety Building lobby is open to the public, but restrooms are closed and the public is strongly encouraged to continue doing business by phone, online, and by appointment. Face-coverings are required to receive services.
Clive first responders are using special protocols when responding to medical emergencies which may include gathering additional information before entering a location and wearing protective equipment. Do not hesitate to call 911 in case of an emergency.
911 Emergency Dispatch
911 emergency dispatch services are operating as normal.
Dispatchers are using special protocols when responding to medical emergencies. You may be asked for additional information when you call 911 so first responders are better prepared before they arrive at your location.
Drinking Water
Clive's drinking water is safe, reliable, and abundant.
Clive's sanitary sewer and wastewater treatment infrastructure are operating as normal.
During the public health emergency, many people are disinfecting surfaces more thoroughly and frequently. Do not flush paper napkins, paper towels, or wipes (even those that say "flushable") down toilets. These items do not break down like toilet paper and can stress the sanitary sewer and waste treatment system.
Community Services and Meals
For up to date information on community services including congregant meal sites, meal programs, food pantries, and senior centers please visit the Polk County Health Department's coronavirus information page here: https://www.polkcountyiowa.gov/health
Clive Community Services has shared the following information about supporting the organization during the coronavirus pandemic
Food Pantry: Mondays: 4-7 p.m.; Fridays: 9 a.m. to noon. Location: 2190 NW 82nd Street, Suite A, Clive.
Clothes Closet:The Clothes Closet is now open. People in need of clothing can email clivecommunityservices@gmail.com with their name, the names of the people in their household needing clothing along with the item types and sizes needed. A volunteer will do the shopping and notify the client when the items are available for pickup. Pickup will take place during pantry hours, Mondays 4:00-7:00 and Fridays 9:00-12:00. Clothing requests can be made twice a month.
Amazon Wish List:Items for donation include nutritious food, personal care items, soap, toothpaste, laundry detergent, dish soap, wipes, paper towels, tissues. Drop off items at office: Mondays: 9:30 a.m. to 7 p.m.; Wednesdays: 9:30 a.m. to 2:30 p.m.; and Fridays: 9 a.m. to noon. Please call ahead to ensure someone is in the office: 515-257-8550. You can also email director@clivecommunityservices.com to arrange drop off or pick up.
Students in Clive attend many private and public schools. For information on how each school district is responding to the coronavirus pandemic, please visit their website.
The Greater Des Moines Partnership has compiled resources to help residents support local businesses during the public health emergency: https://www.dsmpartnership.com/covid-19
Join the #ClivePride Facebook group to support Clive businesses that are open and ready to safely serve customers.
Financial Support for Businesses
The U.S. Small Business Administration has issued a disaster declaration for the state of Iowa. The declaration allows pandemic-impacted businesses to apply for low-interest support loans. The Iowa Department of Economic Development has additional information about these loans and other business support programs here: https://www.iowaeconomicdevelopment.com/businessrecovery
MidAmerican Energy provides electricity and natural gas services in Clive. All operations are running normally at this time. For more information about how MidAmerican is operating during the coronavirus epidemic, visit this page: https://www.midamericanenergy.com/coronavirus
Public Trasnportation
Des Moines Area Regional Transit (DART) has adapted service times and routes to protect public health. Information is available at https://www.ridedart.com/
Employment Resources
The Greater Des Moines Partnership has launched a site to assist businesses in need of immediate temporary workers and employees who have been affected by circumstances related to the pandemic. Visit the DSM Employment Ready site here: https://www.dsmpartnership.com/covid-19/employment-resources
If you have lost your job due to circumstances related to the pandemic, you may be eligible for unemployment benefits. Visit the Iowa State Workforce Development site for more information: https://www.iowaworkforcedevelopment.gov/
Garbage and Recycling
Garbage and recycling pick up continue as regularly scheduled. Large item collection service has also resumed. The annual Mayor's Spring Clean-up has been postponed to a date later in 2020.
The FBI is warning residents and businesses about an increase in scams, fraud, and cyber attacks related to COVID-19. For information about reporting and avoiding crimes, visit the FBI's coronavirus page: https://www.fbi.gov/coronavirus
The 2020 Clive Festival scheduled for July 17-18 has been canceled. The City is still planning to have a fireworks celebration on the evening of Friday, July 17. More details about the Clive Festival and the fireworks show can be found at clivefestival.com
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