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2018 Clive Citizen Satisfaction Survey

Starting in early February, the City of Clive will be conducting a citizen survey to assess public opinion about various City services and programs and to obtain critical input on the community’s expectations.  The City contracts for the independent citywide survey bi-annually, with a similar survey conducted in 2012, 2014, and 2016. 

“As Clive continues to grow it is important we listen to resident opinions about the future of our community and prioritize the allocation of City resources to meet those needs while ensuring we spend taxpayer dollars in the most effective manner," said Clive City Manager Matt McQuillen. "The survey results serve as a valuable tool as the City Council re-examines the City’s long-range strategic plans that will address current and future City issues.”

A pre-notification postcard will be mailed to 1,200 randomly selected Clive households starting on February 2, with the survey to follow one week later. It will poll citizens on information ranging from quality of life, public safety, development, parks and recreation, economic development, infrastructure, administrative services and leadership. This year’s survey also includes a series of questions seeking input on volunteerism in Clive. 

Citizens receiving the survey are encouraged to complete it and return it in the postage paid envelope provided or complete the survey utilizing the online option. The City of Clive is interested in feedback from all residents who wish to participate, so this year a separate online survey with the same questions will be available in March for residents not included in the randomly selected households. A final report will be presented to the City Council later this spring. Residents will be able to view results on the City website at and in upcoming City newsletters.

This year’s survey is being administered by The National Research Center, Inc. (NRC).  The National Research Center, Inc., (NRC) is a leading research and evaluation firm located in Boulder, Colorado.  For more information about NRC, visit online at

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